Privacy Policy

🔒 Privacy Policy for UK Film and TV Subtitles Translation Services

At our service, your privacy is paramount. We are committed to handling your personal data securely and responsibly, adhering to various international privacy regulations including those from Canada, Quebec, the EU, Brazil, California, Colorado, Utah, Connecticut, Virginia, and South Africa, among others. This document details how we manage your information when you interact with our website, applications, services, and products.

Coverage of This Policy

This privacy policy governs all activities within our platform, including when you use our applications and services as an authorized user, visit our websites linked to this Privacy Statement, or engage with us through communications such as newsletters, emails, calls, or text messages/SMS. Please note that this policy does not extend to third-party platforms, applications, products, or services that may be accessed from our platform, each of which has its own privacy policy.

Data We Collect and How

We gather various types of personal data during your interactions with us. This includes:

  • Account Information: Your username, password, and contact details.
  • Payment Information: Credit/debit card numbers or other financial account information.
  • Financial Information: Details related to transactions and invoices.
  • Purchase Information: Records of services or products you’ve purchased.
  • Mobile Device Identifiers: Unique identifiers associated with your device.
  • Location Data: Information on your device’s location, where permissible.
  • Feedback: Your opinions and responses to surveys or questionnaires.
  • Social Media Information: Interactions with us on social media platforms.
  • Product Information: Details about the products you use or are interested in.

We collect this data through user input, interactions with our services, and automated technologies such as cookies. Some personal data may also be provided to us by third parties, subject to their privacy policies.

Cookies and Tracking Technologies

Our service employs cookies to enhance your experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, each playing a role in optimizing your visit. You have the option to manage these non-essential cookies through our dedicated Cookie Manager tool.

Data Retention and Deletion

We hold onto personal data for as long as necessary to fulfill the purposes for which it was collected, as required by law, or until you request its deletion. Upon completing our service to you or upon your request, we take steps to delete or anonymize your data in a secure manner.

Security Measures

We are committed to maintaining the security and confidentiality of your personal data. To this end, we implement organizational safeguards and security measures designed to protect your information from unauthorized access and disclosure. This includes encrypted communication and the use of secure third-party processing services.

Children’s Privacy

We do not target or knowingly collect any personal data from children under the age of 18. If we become aware that we have collected personal data from a child under the age specified by local law, we will take steps to delete such information and comply with applicable regulations.

Your Rights

Depending on where you are located, you may have certain rights related to your personal data. These rights can include:

  • Accessing or receiving a copy of the personal data we hold about you.
  • Requesting the correction of inaccurate or incomplete personal data.
  • Asking us to delete or stop processing your personal data, except for what is permitted by law.
  • Objecting to the processing of your personal data.
  • Requesting a copy of your personal data in a machine-readable format.
  • Withdrawing consent at any time, where processing is based on consent.
  • Filing an appeal or complaint regarding our processing of your personal data.

To exercise these rights, please contact our privacy team using the information provided below.

Policy Updates

We may update this policy from time to time to stay compliant with legal obligations or to reflect changes in our personal data handling practices. All updates will be posted on our website, and we encourage you to review this page periodically for any changes.

Contact Us

If you have any questions, wish to unsubscribe from a service, or want to know more about how your personal data is handled, please reach out to us by email at contact@uk-film-and-tv-subtitles-translation-services.rapidvoice.net or through written correspondence to the address provided on our website. Our team is dedicated to addressing any concerns you may have regarding your privacy and data security.